Transportation Review

Key Challenges Facing Fleet Managers

Transportation Review | Thursday, June 01, 2023

Adopting digital applications can enable managers to track vehicle routes, access data on service history down to the component and part level, maintain complaint records and receive a notification when maintenance is due.

Fremont, CA: Fleet management refers to all actions that need to take place to keep a fleet running efficiently, on time, and within budget. It is the process fleet managers use to monitor activities and make decisions about proper asset management, dispatch and routing, and vehicle acquisition and disposal.

Generally, Fleet Management oversees, organizes, and records all aspects of the fleet with commanding tasks such as vehicle maintenance and acquisition, driver and fuel management, health and safety management, and vehicle tracking and diagnostics.

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However, fleet management in modern days is facing challenges in several ways. Let us go through it.

Driver Shortages

Driver shortages have been among the top concerns for fleet managers in the decade. As the demand for freight transport increases and the number of new driver applicants continues to stagnate, experts predict the shortage of delivery drivers may approach a significant number. Recruiting inexperience can also lead to safety issues and the need for driver monitoring tactics. Technology can help monitor drivers' responses and safety protocols. They add one more complexity to maintaining the fleet.

Digitalization of Vehicles

Adopting digital applications can enable managers to track vehicle routes, access data on service history down to the component and part level, maintain complaint records and receive a notification when maintenance is due. Increased sophistication of telemetry and Internet of Things technology makes it possible for managers to track all these processes. 

Fuel Costs

Some plants must budget for high fuel costs, depending on the type of fleet vehicles deployed. Even modest fluctuations in diesel cost can significantly influence the company’s financial bottom line. Maintenance teams must stay on top of reports of fluctuating fuel usage and alert for issues that can be resolved or downtime which can be prevented.

Environmental Controls

Extreme climatic events have sparked greater awareness around climate change, leading to new clean air standards being passed worldwide. The tightening of environmental legislation means fleet managers face a variety of mandates to be met and pressure to phase out the use of internal combustion engines. Fleet managers and the service technicians who support them must be aware of the issues and formulate strategies.

Rising Popularity of Electric Vehicles

Based on current estimates, electric vehicles (EVs) will reach an inflection point between 2035 and 2040, where half of all vehicles sold will be plug-ins. Their proliferation into the world of trucks and vans, as used in manufacturing plants, is also continually increasing. Advanced analytics can help to determine charging costs, savings, and the impact on the bottom line.

Route Optimization

Software built especially for dispatching service technicians can track fleet vehicle location, identify the optimal vehicle to deliver for an urgent call, and calculate the best route. For the fleet manager and the maintenance team, this GPS-centric data can be valuable in monitoring vehicles and pinpointing environmental factors that lead to unusual maintenance requirements.

Driver Behavior

There is a strong correlation between driver behavior and maintenance needs. Reports highlighting aggressive driving behavior, excessive idling, improper shifting, or deactivating safety controls can all be used to improve training and encourage improvement. Data changes the dialogue from anecdotal and speculative to fact-driven, allowing for better results.

Autonomous Vehicles

Factories and plants provide an ideal closed-loop environment for innovative proof-of-concept projects with autonomous vehicles. While public opinion is still divided about usage on public highways, growing evidence suggests autonomous vehicles will represent a safer and more efficient transport model in the future. Without drivers to report on malfunctions or troublesome symptoms, software and sensors will be vital to managing these fleets, allowing the dispatch manager to actively control assets in real-time.

Security

As fleets become autonomous and digitally powered, maintenance teams will be part of the critical line of defense to ensure safe plant transportation and vehicle use. Not only will technicians need to inspect and ensure that backup systems and safeguards are in place, but they also must monitor the technologies involved in fleet operation, from dispatch to sensors monitoring brake fluid levels.

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