Eagle Air Freight
Compliance Proofing the Pharma Cold Chain

Compliance can never be an afterthought during the transportation and storage of life science and pharmaceutical shipments. With over four decades of industry experience, Eagle Air Freight is a rare breed. It guarantees the highest level of freight compliance by mirroring WHO guidelines and GDP standards in its operations.

The family-owned business is a leader in the movement of international and domestic cargo, with a dedicated 65,000-square-foot facility. Eagle Air Freight’s mission is to evolve from a conventional trucking company into a white-glove, pharmaceutical-centric logistics provider, transforming prototypical truck drivers into knowledgeable professionals. This includes using cutting-edge equipment and employing trained drivers who go the extra mile to deliver best-in-class service for every type of transported goods.

"We pride ourselves on being the premium service provider in our industry, investing in top-tier people, equipment and technology for our customers,” says Michael O'Brien, president.

Located in Boston, a hub for pharmaceutical, life sciences and research sectors, Eagle Air Freight is perfectly positioned to meet the growing demand for refrigerated logistics services in those industries. The primary goal is to assure hospitals, universities and manufacturing companies that their invaluable scientific endeavors are managed and transported with precision.

Operational excellence is top-of-mind at Eagle Air Freight. It has made significant investments in equipment and staff retraining. Driven by customer feedback, it has also invested in technology to address the growing demand for transparency, sophisticated data tracking and real-time GPS capabilities. This has made the efficiency and speed of its air freight and ocean cargo on par with Amazon’s. Clients can track cargo movements in real time and simultaneously monitor the temperature of high-value and sensitive shipments.

The level of transparency offered by Eagle Air Freight instills confidence among clients. Whether it's a vial, a skid or a single box requiring temperature control, customers can rely on the team's expertise, supported by the necessary accreditations and documentation.

Eagle Air Freight takes every challenge head-on and delivers on its promises. During the pandemic, a client catering to pharmaceutical companies like Sanofi, Genzyme and Pfizer was asked to elevate their compliance to GDP and WHO standards or risk losing contracts.

Eagle Air Freight stepped up to the task and enhanced the client’s capabilities by thoroughly vetting and partnering with numerous international vendors of data loggers, mapping and calibration certificates.

"Clients who leverage Eagle Air Freight’s services are provided with the required validation certificates as proof of compliance, showcasing that we manage all of their needs with utmost professionalism,” says O’Brien.

Driving the company’s success is a management team of dynamic individuals who value its culture of professionalism above all else. When clients choose to work with Eagle Air Freight, they get access to some of the most highly qualified and experienced cargo handlers in the Northeast. The company's extensive standard operating procedures and training materials enable its staff to deliver unparalleled service every time.

Eagle Air Freight continues to securely manage and transport temperature-regulated, critical pharmaceutical commodities, cementing its status as the go-to, white-glove partner for all things freight.